Privacy and Confidentiality

Oakridge takes security and confidentiality of client information very seriously and that is why we have implemented stringent security safeguards and processes for every information touch-point. Since our processes are clear and well-defined, we are able to immediately detect and handle any information breach and provide 360° security.
Our security process comprises of four stages: Planning, Protection, Detection, and Response. These four stages drill down to all security aspects related to People, Technology, Physical, and Network infrastructures.

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Physical Security

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People and Culture

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System Administration

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Network Security

Protecting our people information & assets

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Security Model – Business Drives Security

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Security Management Process at Oakridge

  • Systems
  • Identification
  • Accountability
  • Triage
  • Process
  • Authorization
  • Audit
  • Recovery
  • Training
  • Confidentiality
  • Intrusion Detection
  • Reliability
  • Documentation
  • Integrity
  • Non Repudiation
  • Corrective Action
  • Awareness
  • Enforcement
  • Availability
  • Improvement

Physical Security

  • Security personnel man our centres 24/7
  • Stringent electronic smart card access control for all employees/visitors who enter our premises
  • Additional access control devices and CCTV monitoring systems to restrict un-authorized entry into our centres
  • Fire prevention and disaster evacuation plans and procedures for minimum damage
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People and Culture

  • Adequately trained teams which understand clients’ security requirements
  • Legally binding confidentiality agreements for all staff members
  • Information is shared only with people involved directly in the project, on only need-to-know basis
  • We ensures staff’s awareness and sensitivity towards security issues and imparts special training for clients where additional security is required
  • Employees are strictly restricted in carrying any stationary, electronic gadgets or devices, any commodities or items on the work floors

System Administration

  • Technology-driven detection systems to ensure complete data security
  • No external drives on the systems to prevent data theft by the staff
  • Back-Up Drive Management for all workstations with restricted print permissions to prevent misuse
  • Well-maintained audit trails for all our system activities including internet usage
  • Network and Windows Login, PC ‘locking’ and secure email with digital signatures
  • Single sign-in to enterprise and desktop applications
  • 100% redundancy for business continuity: Internet redundancy through Marine Optic Fiber Cable (Trans-Atlantic and Trans-Pacific), and satellite communication
  • Power redundancy through power failover system, UPS and power generators
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Network Security

  • Totally secured VPN Network with CISCO VPN Tunnel to Client, to block all Peers from Peeping in
  • Secured Cisco® Intelligent switches and Cisco® Network Assistant optimized for LAN along with Cisco® PIX® Firewall to block all ports for HTTP, FTP, TCP/IP, UDP and even ICMP
  • Facilities for administrative monitoring, auditing and reporting to secure data at every stage
  • No hardware resources available on the network
  • Workstations and networks are secured by anti-virus, anti-malware, anti-phishing, spam blockers, URL filters, and other standard protections
  • High available DR with full and incremental backups

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We would like to establish long term business relationship with genuine clients and are committed to total customer satisfaction. Please take a moment & tell us about your project needs. we will get back to you in 24 hours..