Optimize Your Business  with Proficiency in Robust Infrastructure & Data Services

Significantly Reduce IT Operations Cost
24×7 Management by IT Operations Cost
Comprehensive IT Task and Process Automation
Enhanced IT Operations Staff Productivity

REMOTE INFORMATON MANAGEMENT SERVICES

Desktop Management

We excel in managing complex desktop environments letting clients focus on their businesses and rest assured on us. We can implement custom desktop policy as per client business needs.

Server Management

Our server support teams provide round-the-clock monitoring of your servers as well as work closely with application development teams for performance optimization

Network Management

Network teams at Oakridge provide proactive network error detection, analysis, error escalation, error resolution, and other crucial network management services.

Desktop Management

  • Basic Installations
  • Security
  • Trouble Shooting
  • Performance Monitoring
  • Hardware Upgrades
  • Updates and Patches
  • Software Application Installation & Management

Server Management

  • OS Installation & Upgrades
  • Security & Backups
  • Updates and Patches
  • Trouble shooting
  • Hardware Upgrades
  • Performance Monitoring
  • Active Directory
  • DNS, DHCP, RAS, VPN and Mail Servers
  • Database, Print, Web Servers
  • 3rd Party Apps

Network Management

  • LAN/WAN Monitoring
  • Network Performance Monitoring
  • LAN Installations
  • Liaising with ISPs
  • Cloud Deployment, Provisioning
  • Router and Firewall Monitoring

Desktop Management

Basic Desktop Services:

  • OS installation, security & vulnerability patch management
  • OS upgrades
  • Antivirus installation, patch management
  • Security hardening
  • Troubleshoot and fix issues reported by end users

Desktop Hardware Management Services

  • Troubleshoot desktop hardware
  • Overall desktop performance
  • Hardware upgrades

Desktop Application Management Services

  • Patch management of the software

Network Management

Basic Services

  • Monitoring LAN and WAN uptime
  • Handling network performance related issues

Advanced Network Services

  • Installation of WAN links and liaising with ISPs
  • Firewall and router security policies
  • Monitoring the bandwidth utilization in LAN
  • Handling latency issues

Server Management

Basic Server Management Services:

  • OS installation, security & vulnerability patch management
  • OS upgrades
  • Antivirus installation, patch management
  • Security hardening and user management
  • Ongoing backups/restore activities
  • Troubleshoot and fix ongoing issues

Server Hardware Management Services

  • Troubleshoot server hardware
  • Overall server performance
  • Hardware upgrades

Advanced Server Management Services

  • Active Directory installation and configuration
  • Other Server Services

DNS, DHCP, RAS and VPN, Mail servers, Database Servers, Web Servers and Print/File Servers

  • Any other 3rd party server applications
  • Version upgrades of the services and server applications

Business Benefits:

  • 24 x 7 x 365 support by e-mail, chat, or phone from anywhere in the world
  • On-demand technical support
  • Dedicated team of highly skilled and certified Administrators and Engineers
  • Oakridge uses secure, auditable, and highly-functional remote management tools to access, monitor, and fix problems with servers, network devices, desktops, storage, printers, and any other devices on your network
  • The Oakridge ITIL – adhered SLA driven service delivery enables the smooth functioning of the mission critical IT Systems and infrastructure

Featured Resources

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Case Studies

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White Papers

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Brochures

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Blog

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Webinars

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We would like to establish long term business relationship with genuine clients and are committed to total customer satisfaction. Please take a moment & tell us about your project needs. we will get back to you in 24 hours..