Managed Infrastructure Services
Our services that are customized to our clients’ specific business needs
that covers all aspects, which are efficient, scalable and secure
Optimize Your Business with Proficiency in Robust Infrastructure & Data Services
Significantly Reduce IT Operations Cost
24×7 Management by IT Operations Cost
Comprehensive IT Task and Process Automation
Enhanced IT Operations Staff Productivity
REMOTE INFORMATON MANAGEMENT SERVICES
Desktop Management
We excel in managing complex desktop environments letting clients focus on their businesses and rest assured on us. We can implement custom desktop policy as per client business needs.
Server Management
Our server support teams provide round-the-clock monitoring of your servers as well as work closely with application development teams for performance optimization
Network Management
Network teams at Oakridge provide proactive network error detection, analysis, error escalation, error resolution, and other crucial network management services.
Desktop Management
- Basic Installations
- Security
- Trouble Shooting
- Performance Monitoring
- Hardware Upgrades
- Updates and Patches
- Software Application Installation & Management
Server Management
- OS Installation & Upgrades
- Security & Backups
- Updates and Patches
- Trouble shooting
- Hardware Upgrades
- Performance Monitoring
- Active Directory
- DNS, DHCP, RAS, VPN and Mail Servers
- Database, Print, Web Servers
- 3rd Party Apps
Network Management
- LAN/WAN Monitoring
- Network Performance Monitoring
- LAN Installations
- Liaising with ISPs
- Cloud Deployment, Provisioning
- Router and Firewall Monitoring
Desktop Management
Basic Desktop Services:
- OS installation, security & vulnerability patch management
- OS upgrades
- Antivirus installation, patch management
- Security hardening
- Troubleshoot and fix issues reported by end users
Desktop Hardware Management Services
- Troubleshoot desktop hardware
- Overall desktop performance
- Hardware upgrades
Desktop Application Management Services
- Patch management of the software
Network Management
Basic Services
- Monitoring LAN and WAN uptime
- Handling network performance related issues
Advanced Network Services
- Installation of WAN links and liaising with ISPs
- Firewall and router security policies
- Monitoring the bandwidth utilization in LAN
- Handling latency issues
Server Management
Basic Server Management Services:
- OS installation, security & vulnerability patch management
- OS upgrades
- Antivirus installation, patch management
- Security hardening and user management
- Ongoing backups/restore activities
- Troubleshoot and fix ongoing issues
Server Hardware Management Services
- Troubleshoot server hardware
- Overall server performance
- Hardware upgrades
Advanced Server Management Services
- Active Directory installation and configuration
- Other Server Services
DNS, DHCP, RAS and VPN, Mail servers, Database Servers, Web Servers and Print/File Servers
- Any other 3rd party server applications
- Version upgrades of the services and server applications
Business Benefits:
- 24 x 7 x 365 support by e-mail, chat, or phone from anywhere in the world
- On-demand technical support
- Dedicated team of highly skilled and certified Administrators and Engineers
- Oakridge uses secure, auditable, and highly-functional remote management tools to access, monitor, and fix problems with servers, network devices, desktops, storage, printers, and any other devices on your network
- The Oakridge ITIL – adhered SLA driven service delivery enables the smooth functioning of the mission critical IT Systems and infrastructure
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