Enhance Stability,  Reduce Downtime and Maximize Performance

To stay ahead of the competition, organizations today want to adopt new technologies that enable agility and improve predictability. To continuously enhance service efficiency, a simplified and salable landscape is required that supports automation, reduces cost, and optimizes business processes to drive growth. The pressure to deliver with reduced budgets and higher business expectations is making application management a complicated task.

Custom Application Services

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Assessment

transition

Transition

maintenance

Execution

Transformation

Critical Success Factors for Custom Application Maintenance

  • Utilizes the service catalog as an enabler that drives toward outcome-based engagement
  • Enables progressive engagement maturity by providing a transformation road map
  • Enables context-based pricing model selection
  • Focuses on managing transition to ensure business continuity
  • Accelerates transition, improves productivity and provides granular transparency
  • Outcome based SLA re-engineering framework for continuous recalibration
  • Enables dedicated focus on service excellence, service integration and transformation through the service management office
  • Continuous service improvement and transformation by focusing on growth and innovation while driving down costs

The Oakridge Advantage

  • Flexible approach to suit business needs.
  • Perform Root Cause Analysis to resolve complex recurring issues
  • Improved application quality and consistent service levels
  • Suggest improvements to the system thereby minimizing the possibility of imminent business critical issues
  • Lower costs and higher ROI
  • 24/7 support to ensure quick turnaround time

Featured Resources

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Case Studies

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White Papers

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Brochures

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Blog

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Webinars

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